About Margaret

Margaret is the President & CEO of Douglas Claims & Risk Consultants, Inc., and WorkCompSeminars.com. Her company is founded on one principle – Safety has to be implemented from the Board Room to the Stock Room – Employers can no longer accept injuries as the inevitable cost of doing business.™  

In 1999, Margaret founded Douglas Claims & Risk Consultants, because she wanted to use the experience she gained as an Adjuster and Risk Manager to impact the way employers manage workers compensation injuries. Frustrated by the injury-settlement cycle, Margaret knew that the only way to stop this revolving door was to show employers how to successfully navigate the injury management process.    

With more than 20 years of risk management and injury prevention experience, Margaret is an expert at showing companies how to navigate the often complex workers’ compensation system. Through her expert guidance companies learn how to implement strategies that drastically reduce injury rates, increase productivity and energize employees to work safely.  Her past experience managing injuries for public entities like the Palm Beach County School District, Palm Beach County Sheriffs Department and Fortune 500 Corporations like Tyco International, provided her with a unique glimpse into the inner workings of the Workers Compensation System, this experience is the core foundation of her commitment to helping employers implement proactive injury management polices and procedures.   

“Client Testimonial – “Margaret is in the top tier of Risk Management experts with the U.S.A.. Her knowledge of how to control/lower a company’s Workers Compensation costs while implementing Safety and Risk Control programs within businesses of all sizes is unsurpassed. Margaret’s professionalism and her very congenial nature makes working with her an absolute pleasure.” March 3, 2009  – Paul Skyers, Executive Director, Palm Beach County Resource Center

In 2008, Margaret published her book – From Workers Comp Claimant to Valued Employee, she also founded National Return to Work Week – a pioneering concept that highlights the importance of keeping ill, injured and disabled employees in the workforce. National Return to Work Week (NRTWW) was added to the US Calendar in 2009 – the week will be celebrated annual on the second week in May. NRTWW  focuses on helping employers understand that ill, injured and disabled employees can be contributing members of their team.

Margaret is a member of the Society for Human Resource Management (SHRM) Special Expertise Panel on Employee Health, Safety and Security and a continuing education provider for the Human Resources Certification Institute (HRCI).  Margaret writes and speaks extensively on workers compensation, disability, wellness and strategic organizational leadership. She has been quoted or had articles published in:  HR Florida Magazine, HR Magazine, Workforce Management, American Chronicle, Risk Management Quarterly and National Underwriter Magazine. Her blog – WorkersCompGazette was awarded 2010 Top 25 Workers Compensation Blog by LexisNexis.